CyberGhost Review 2022

CyberGhost VPN is located in Bucharest, Romania. The VPN provider was founded in 2011 and belongs to Kape Technologies, which also owns Private Internet Access, another VPN service in our test. The company has more than 6,100 servers in 88 countries and uses a variety of VPN protocols.

Users can connect to CyberGhost servers to access regionally blocked content and use the torrenting app. The CyberGhost VPN app is available on iOS, Android, macOS, Windows, Linux, Amazon Fire TV Stick, Apple TV, and your router running it.

CyberGhost VPN service includes access to Netflix, Amazon Prime, BBC iPlayer, HBO Now, and a number of streaming services, as well as servers optimized for torrenting. CyberGhost also offers a No Spy server for an additional fee, which is beyond the reach of government surveillance agencies. If you’re worried about the government seeing what you’re doing, these offer additional privacy protection.

Users can pay an additional $5 per month to get a dedicated IP address from CyberGhost VPN. With this feature, you can use the service to host a web server from home or to avoid sharing your online address with other users.

CyberGhost 1 Minute Overview

With a starting price of $2.25 per month, CyberGhost is one of the most affordable VPN if you’re happy to commit for a longer period of time, and it offers an industry-leading 45-day money-back guarantee. However, the monthly plans are more expensive and only offer a 14-day guarantee.

CyberGhost, while not independently audited, makes a strong statement about whether it logs user activity (it doesn’t) and its app seems thoroughly secure. The transparency report is also a nice touch.

CyberGhost delivered speeds of 160-180 Mbps in the UK and 180-240 Mbps in the US on test connections. That’s not incredible, but certainly enough to satisfy the vast majority of users. It’s also enough to stream and torrent to your heart’s content. However, our tests show that you can’t access BBC iPlayer.

If you want to torrent, you’re still in luck, because while not all servers are P2P compatible, there are plenty of options. There are also some really nice features, such as automatic connection when using certain apps, which can help ensure the ultimate in torrenting security.

On desktop computers, especially Windows, CyberGhost client is very powerful and offers a lot of additional features that you wouldn’t normally find in any VPN, let alone at such a low price. The mobile app is quite usable, but it lacks functionality compared to some of its competitors.

Finally, if there are any issues, CyberGhost’s customer support is one of the best, and the live chat operators were helpful and knowledgeable – but note that some of the written instructions are difficult to understand. Overall, CyberGhost is a really capable VPN with only a few minor issues, such as the lack of a mobile interface and iPlayer support, that keep it from truly being among the elite.

CyberGhost Key Data

Features Data

Over All Rank

#4

Speed

7/10

Average Speed

58 Mbps

Video Streaming Support

4K UHD

Streaming

9/10

Netflix

Yes

Other Streaming Services

Prime Video, BBC iPlayer, Hulu, HBO Now, Crunchyroll

Security

9/10

Encryption Type

256-bit AES

Kill Switch

Yes

Log Policy

No logs

Protocols

WireGuard, OpenVPN, IKEv2

Value for Money

9/10

Lowest Monthly Cost

$2.25

Money Back Guarantee

45 Days

CyberGhost Features

  • Anonymous browsing
  • Protection against DNS leaks
  • Power off switch
  • Multilingual support
  • Multiple protocols
  • Peer-to-peer
  • Policy management
  • Remote access/control
  • Network control

CyberGhost Speed Test

In this updated CyberGhost review, I ran all new speed tests using servers in the US and UK. I ran all tests using the official CyberGhost VPN client with a base connection of 500 Mbps.
Note: I used the WireGuard VPN protocol to test CyberGhost at the highest speeds
I tested the US servers first.

Here I have a CyberGhost server in Seattle with a speed of about 12 Mbps(On averge)

That’s pretty bad considering my base speed is 500 Mbps. Most VPNs can easily reach speeds of over 100 Mbps, and some can even reach over 400 Mbps. That’s not a good start for a speed test.

I then tested CyberGhost’s Los Angeles server at a slightly better speed of 32 Mbps(On averge)

Here’s another slow test result for CyberGhost VPN.

The last CyberGhost VPN server I tested in the US was the New York location. It resulted in a download speed of 46Mbps(On average)

Okay, so it’s not doing well on the US servers. And with 46Mbps being the fastest result of the speed test, I’m starting to think that CyberGhost is just a slow VPN, maybe the UK server is faster?

In my last CyberGhost VPN speed test, I connected to a UK server. The results were disastrous, with speeds around 6Mbps(On average)

With speeds of 6Mbps, CyberGhost is clearly not the best VPN for the UK if you want to evaluate performance.

In summary, CyberGhost is not the fastest VPN we tested. In fact, it is well below the industry average. One factor that affects the speed is the server load. And as mentioned above, many of CyberGhost servers are full, which can slow down performance for all users.

CyberGhost Pricing

Time Period Price Billed Value

1 Month

$12.99

1 Year

$3.99/Month
$47.88/Year

2 Years

$3.49/Month
$83.76 for 2 Years

3 Years

$2.25/Month
$87.75 for 3 Years

I recommend long-term packages because you get the most for your money. The 3-year plan is even one of the cheapest plans you’ll find VPN on the market – especially if you’re lucky enough to get hidden discounts or seasonal offers!

But the most important thing is the 45-day money-back guarantee. You won’t find a longer money-back guarantee with any other premium service. Even with NordVPN and ExpressVPN, you can try the risk-free service for only 30 days. This makes CyberGhost the ideal choice if you only need a VPN for a short period of time – you can use it for over a month completely free of charge.

Servers

They have around 3500 server sites in 58 countries. Covering so many nations is a difficult undertaking, but once completed, one may expect a good speed.

Out of these fifty-eight nations, more than thirty are from Europe, making one of the most suitable VPN programs for Europeans.

The number of servers in Europe alone exceeds two thousand.

As a result, Europe maintains an excellent user-server ratio: one server for every hundred people. Because they are aware that the VPN demand in some regions is quite strong, they have increased servers to meet the need.

Germany, France, and the United Kingdom each have more than a hundred servers. Even after that, they will need to install some additional servers in Germany and the United Kingdom to maintain a 100:1 user-server ratio. But, with a steady hand, they’re getting near.

Then there’s North America, where the United States alone has over 600 servers in 10 different locations.

Aside from that, there are a large number of servers in Canada. Mexico and Costa Rica have also added a few.

They have given Asia similar prominence. The servers are located in over 10 countries, with a total of almost 250. In some Asian nations, the user-server ratio might be so high that one server is only shared by ten people. As a result, for Asian users, CyberGhost will undoubtedly provide delightful speed.

They must, however, work on the continents of the Southern Hemisphere. Australia has a small population, but the nation is huge, therefore several server sites are necessary, yet CyberGhost only has three. Aside from that, just 10 new servers in Oceania have been added, all of which are located in New Zealand.

Africa’s situation is far worse. There are just twenty servers spread over two countries.

With such a large network, they have attempted to cover all of the necessary areas. Although installing a total of forty-six servers in Argentina, Brazil, Columbia, and Chile was not required, these servers offer several advantages.

If the demand on North American servers is heavy, people can try connecting to these servers because they are not so far away.

CyberGhost Payment Options

You can pay by credit or debit card (Visa, MasterCard and American Express), PayPal or Bitcoin. For maximum anonymity, you can even buy a physical subscription box and pay in cash. This offer is only available at select MediaMarkt, Saturn and Amazon retailers in Europe, including Austria, Germany and Switzerland.

CyberGhost offers a 45-day money-back guarantee, which is the longest refund policy of any premium VPN. In comparison, competing VPNs offer a 10- to 30-day money-back guarantee. Even better, CyberGhost’s refund policy is “no questions asked,” so you don’t have to give a reason if you don’t like the service or simply change your mind.

I tried the money-back guarantee myself and signed up for a 6-month package. After 35 days of using the service, I asked for a refund via the 24/7 live chat. It was incredibly easy – I wasn’t asked to fix any issues or think about anything I’ve experienced when canceling other VPN services. In less than 1 minute they approved my refund and I got my money back within a week.

CyberGhost Android

At first glance, the Android app looks quite different from the Windows app, but it can do the same thing. The main differences are the use of sliders instead of tiles and a better background design. In the Android app, you don’t get all six modes, and the “Unlock base pages” and “Anonymous torrent” options are not available. Both are possible if you know the right server to connect to (torrenting). There are not many sorting options and filters in the “Select Server” mode either. Basically, the Android version is much simpler than the Windows app, but it’s still easy to get everything done.

CyberGhost Privacy and Logging

Like many VPNs, CyberGhost proudly advertises its “strict no-login policy” on its homepage. Unlike some VPNs, the service’s privacy policy backs this up with some very specific statements. None of it is monitored, recorded, logged or stored.

“In fact, we don’t store connection logs when you use CyberGhost VPN, which means we don’t have any logs related to your IP address, connection timestamp, or session duration.”

“We will never know which user logged into a website or service.”

The company backs it up a bit with a transparency report listing what DMCA, police and other requests it has received and how much data it has leaked.

While this is welcome, the reality is that these are just words on a website and the individual user has no way of knowing how the service actually works. Some VPN providers (NordVPN, VyprVPN) are addressing this issue by independently auditing their systems, and we hope that CyberGhost and others in the industry will do the same soon.

In the meantime, we can at least do some basic privacy testing ourselves, using sites like IPLeak.net and DNS Leak Test to look for DNS and other privacy leaks.

CyberGhost also deserves a lot of credit for privacy in the design of its app. Like many other service providers, the app collects anonymous data to better understand usage. But unlike some competitors, CyberGhost does not have this feature enabled by default: The Windows app installer clearly explains what it does during installation, and you can click to disable it.

CyberGhost Protocols

There are several ways to secure a VPN connection. My preferred method is the OpenVPN protocol, which is open-source software, meaning its code has been scanned for vulnerabilities.

CyberGhost supports OpenVPN in Android, Linux and Windows apps. The Windows apps in particular use IKEv2 by default – my next favorite protocol. The older L2TP is also supported in Windows apps, but I recommend avoiding this protocol unless absolutely necessary. CyberGhost’s iOS and macOS apps use IKEv2.

The future of VPNs may lie in WireGuard, an untested experimental protocol. It shows great promise, but so far has seen limited adoption. CyberGhost currently supports WireGuard for Linux users only.

Compatible with TOR (and most other proxies)

The Orion router (or TOR) is an anonymous network that transmits your data across multiple servers, making it nearly impossible for others to see who you are and where you’re coming from.

Layering your VPN with a TOR network depending on which country you’re surfing from can be a lifesaver. Fortunately, CyberGhost VPN is TOR-compatible.

This allows users to get as close to complete anonymity as possible, which is a great advantage for VPN users in countries with strict censorship laws.

Torrenting with CyberGhost

Torrenting is something that most VPNs don’t advertise. But CyberGhost is not like the others, they have a list on their dashboard labeled “for torrent”. Well, that makes things easy. You can even set your torrent software to automatically connect to your favorite torrent servers, saving you time. As a bonus, they have a URL filter that blocks all malicious URLs by default. This will save you a lot of trouble and time later on.

If you don’t stick to the list, CyberGhost will shut them down. These servers are designed for torrenting and can handle this kind of activity. However, some servers simply can’t handle this kind of bandwidth usage, or it is illegal. CyberGhost is very good at hiding your personal information while complying with the laws of these different countries. Therefore, you won’t find torrent servers in the United States, Singapore, Russia, Hong Kong or Australia.

Bypassing Geographical Barriers

CyberGhost is very careful when it comes to advertising its geoblocking bypassing options on its website. It’s not just the US-based Netflix and BBC iPlayer, but also services like Hulu and HBO Go.

There are certainly other providers offering the same services, but most of them don’t work as well as advertised once you try them out. That doesn’t seem to be the case with CyberGhost. To our surprise, most of the services worked instantly and smoothly.

There are dedicated servers for different types of streaming services. With a few exceptions, most of these servers showed excellent performance. The connection speed was sufficient to stream US content from Europe or other parts of the world in 1080p without any problems.

Of course, it’s important to mention here that Cyberghost and other VPN providers have a constant battle with content providers over geoblocking. At the time of writing, these features are working, but that could change at any time. For now, Cyberghost has this part of the service covered, and we expect this to continue for some time.

CyberGhost Customer Support

CyberGhost offers customer support in two ways: live chat and email support tickets. The live chat feature is displayed at the bottom of every CyberGhost page. A “Support” button appears in the bottom right corner. Click on it, type something, press Enter, and a “Live Chat” button will appear among the search results.

The support ticket system is pretty standard: enter your email address, specify your operating system and a description of the problem, attach a screenshot or debug log, and you’re done.

Responses are prompt, friendly, and come within a few hours. Unlike some other service providers, CyberGhost’s customer support representatives answer your actual questions instead of giving you a pro for response.

CyberGhost Installation and Use

CyberGhost VPN has free apps for Windows, Mac, iOS and Android. It can also be configured on Linux, routers, Kodi, and game consoles.

Once you install CyberGhost VPN on your router, you are no longer limited to seven devices per license. You can connect any number of devices directly through your router.

To install CyberGhost VPN on Windows and Mac, you can download the free app from the CyberGhost VPN website.

To install on your phone, you can download and install the app from the app store (iOS or Android).

Note: Android and iOS apps offer a 7-day free trial.

To manually configure the VPN on your device, you can get help from the guides on their website. These include step-by-step instructions and screenshots. If you encounter any difficulties, you can always contact customer support.

Ease of Use – How user-friendly is CyberGhost?

CyberGhost VPN stands out for its ease of use and was one of the first premium VPN providers to introduce a new user interface for desktops (introduced with CyberGhost 7). The software is very easy to navigate and this VPN will protect you in no time. The CyberGhost app also makes it easier for mobile users to use this VPN. These are our general conclusions about CyberGhost’s usability.

  • CyberGhost is a user-friendly VPN with a nice and clean look
  • The mobile app and desktop software are clear and easy to use
  • Account creation and app installation are simple and intuitive on all devices and operating systems
  • CyberGhost offers multiple payment options
  • CyberGhost offers a 45-day money-back guarantee for longer subscriptions
  • CyberGhost customer support team is easily accessible and very helpful, including live chat

Here you can find everything you need to know about the installation process. Then you can find out about app availability, pricing, and the different payment options offered. Finally, let’s tell you about the customer support.

CyberGhost Browser Extension

CyberGhost also supports browsers. This is nothing new, but CyberGhost’s browser extensions are free. You can download them for your Chrome or Firefox browser.

However, keep in mind that free browser extensions are not suitable. For instance, with over 6,400 servers, the browser extension offers only four server locations (Romania, Germany, Netherlands, USA).

As for usability, you should not expect it to unlock Netflix. Believe me, I’ve tried it. Also, you can’t access all the features in the CyberGhost desktop or mobile apps.

But overall, it works well. I was able to unblock many geo-blocked sites without any problems. For a completely free service, that’s more than enough.

Pros and Cons

Pros
  1. Quick connect
  2. Scored perfectly on our rigorous privacy and security assessment
    Very high security and protection scores
  3. Easy unlocking of foreign streaming sites, including Netflix USA
  4. Live chat support
  5. Zero logging
Cons
  1. Does not work reliably in China or the UAE
  2. No router for the app
  3. Parent company has a bad reputation
  4. No option to enable local networks

Frequently Asked Questions

Is CyberGhost secure?

Yes, CyberGhost is a secure VPN provider with strong encryption protocols, including OpenVPN and WireGuard, that does not keep logs as it has a strict no-logging policy and a clear statement.

Is CyberGhost a virus?

No, CyberGhost is not a virus. CyberGhost is a virtual private network service that encrypts Internet traffic while browsing.

What is CyberGhost?

CyberGhost is a virtual private network that encrypts Internet traffic in real time. Moreover, the VPN can spoof your location. You can use CyberGhost to unblock websites from restricted countries or simply to maintain online privacy.

Can I use CyberGhost to watch Netflix?

Yes, CyberGhost VPN already has access to many video streaming services, including Netflix and Hulu. This is one of the unique advanced features of the service, as many VPN industry leaders do not have this flexibility.

Is CyberGhost keeping logs?

No. According to the firm, it has a rigorous no-logging policy. The only information it keeps is that which you provide during the registration procedure. Any action carried out while connected to the CyberGhost network stays anonymous and is not recorded in any way. According to Robert Knapp, co-founder and chairman, “the best way to safeguard your data is not to save it.” The firm was the first in the VPN market to issue a Transparency Report in 2011. Since then, it has released a new one every year.

What exactly is CyberGhost Pro, and how does it differ from other similar programs?

I preferred the CyberGhost 7 UI over the PRO edition. It’s probably better for mobile devices (though I tested the program on mobiles as well), but it didn’t appeal to me.

There are servers to which you may connect, and on the left is a list of servers for streaming and torrenting.

You can (or at least attempt to) disable advertisements, but it’s hit-or-miss.

I used CyberGhost with all of its protections/blockers enabled, and they mostly worked. There are several viewpoints on the HTTPS redirection on the internet, and it redirected every site to HTTPS.

You can also prevent dangerous websites from being accessed.

You may add up to seven devices to your account. CyberGhost may be installed on Windows, Mac, iPhone, Android, Amazon Fire, and Linux.

Overall, whichever CyberGhost version you pick, you will receive excellent service and support. 

Conclusion

CyberGhost can keep up with the top of the VPN market. So, it has every reason to do so. The speed is good, the security is guaranteed, and it is user-friendly and available for everyone. So, it’s safe to say that CyberGhost is a good choice if you want to work with a VPN service.

SAFE VPN

9.5/10

4.5/5
FAST VPN

9.6/10

4.5/5
USER FRIENDLY

9.5/10

4.5/5

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