Avira Phantom VPN Review 2023

Table of Contents

Avira Phantom VPN was penned by the same team that developed the famous Avira antivirus software. The service offers a high level of encryption and seamless performance.

It also has a good logging policy as it does not store any identifiable user data. The service works well for streaming services such as Netflix, but it does not have the same performance for BBC iPlayer.

It also offers below average speeds and lacks customer support. The server network is also quite small, unlike ExpressVPN.

It offers a free package, it is generally secure from a privacy perspective and offers decent support for Netflix.

Key Data

Features Data

Over All Rank




Log Files

Grey Area


38 Countries, 38 Servers


Unblock US Netflix





Speed Test

Avira Phantom’s speed has really improved in recent months, especially when connecting to servers that are in the same country as your physical location.

However, Avira VPN still struggles over longer distances. It simply can’t compete with the fastest VPN services we have that connect to the US and Asia from the UK.

It’s still fast enough for most everyday users, even if you plan to use the VPN on multiple devices at once.

Connections Ping Download Speed Upload Speed

VPN Not Connected

97.28 Mbps
99.89 Mbps

VPN Connected

73.43 Mbps
84.97 Mbps

Avira VPN latency is surprisingly low, so it could be a good choice for avid gamers – we recorded latency of around 4ms when connecting to UK servers (tested from London). Good upload speeds in the same country mean it’s also good for torrenting.

Avira isn’t the most reliable VPN service we’ve seen – we still experienced very few dropped connections and speeds varied relatively widely between tests.

The following average speeds were measured when connecting from the UK to various locations around the world.

USA: 20 Mbps (download Speed) and 30 Mbps (upload Speed)
Germany: 65 Mbps (download Speed) and 32 Mbps (upload Speed)
Singapore: 12 Mbps (download Speed) and 13 Mbps (upload Speed)
Australia: 10 Mbps (download Speed) and 15 Mbps (upload Speed)

Pricing Plans

Time Period Price

1 Month(Mobile)


1 Month(Multi-Device)


1 Year(Multi-Device)


Avira’s excellent free VPN plan (limited to 500Mb per month, but a great way to get familiar with the VPN), I found all of Avira’s products to be very reasonably priced.

Premium VPNs can be purchased via monthly, annual or mobile payment plans. All three plans offer unlimited access. Avira rewards annual subscribers with a discount. Mobile subscribers can only use the VPN on one device.

The monthly subscription cost is a very reasonable $10. The annual subscription cost is much lower at only $78.00/year (equivalent to $6.50 per month).

You can also purchase a mobile plan, which Avira limits to one device. This is a monthly package that costs $5.99. You can cancel any monthly plan at any time. These are pretty good prices, and at $5.99 it’s certainly an affordable way to protect your smartphone or tablet for use on public WiFi.

The Prime service (which includes all Avira services) costs just $11.99 per month (for five devices). This cost is not much more expensive than the monthly fee for many premium VPNs. With that in mind, this seems like an excellent security solution for those who need to protect their devices.

At only $112 per year (for five devices with Prime), this is certainly a worthwhile option. In addition to Prime, Avira also offers the Total Security Suite package, which gives you antivirus, PC speed and tuning tools, a firewall and Phantom VPN on one device for just $94.76. good choice.

Support Multiplatform Devices

Avira isn’t exactly at the forefront when it comes to platform compatibility. Avira Phantom VPN supports Windows, Mac OS, Android and iOS. However, not all versions of Windows are supported, only Windows 7 and higher. It is not compatible with routers.

What we like is that you can use Avira Phantom VPN on any device as long as it is supported, and you can use it on many devices at once as long as you have an account. Being used to having a limited number of simultaneous connections, we were quite impressed with this feature.

Security and Logging

Avira Phantom VPN gets off to a good start in terms of data protection with its free account that requires no registration. The service does a good job of protecting traffic by supporting OpenVPN protocols, although the inability to modify or refine these protocols in any way (e.g. choosing new ports) could be an issue for experts.

Avira free package doesn’t give you a kill switch, which means your identity is potentially at risk if your VPN connection is interrupted. However, if you upgrade, this is not a problem, and both the free and paid versions offer protection against DNS leaks. Desktop and mobile clients were checked with IPLeak, DNSLeakTest and DoILeak and no privacy leaks were found. There is a small detail in Avira’s privacy policy that prohibits logging. How small is it? It goes like this.

“When you use Avira Phantom VPN, we do not collect any data about the websites you visit or the services you use on the Internet. The only information our billing system needs shows when someone is online and how much data they use.

In other words, there are limited session logs (connection and disconnection times, data used), but the company does not record details of what exactly you are doing online. We’d like to elaborate on this a bit more, but in general this is still good news.

Customer Support

Avira Phantom VPN Pro doesn’t offer any support for free users. Instead, they are left to fend for themselves and find answers from the knowledge base. We had to wait for days to get answers to our questions on the community forums. If that’s your only option, good luck. When we asked about Avira Phantom VPN’s torrent speeds, it took a day and a half to get an answer, and it was vague.

Subscribers to the paid plan get multilingual phone and email support. You must first sign up with the same email address you use for your paid plan before you can send questions. We wanted to test the support hours before writing this Avira Phantom VPN review, so we asked a simple question about the protocols available. But they don’t seem to know what specific protocols are used on their product, and they don’t even know what those “protocols” are, which is a little worrying.

Pros and Cons

  1. Unlimited tools, even in the free version
  2. Affordable, flexible pricing
  3. Excellent consumer privacy policies
  4. Protection against botnets
  5. Allows P2P and BitTorrent
  1. Very few servers and server locations
  2. Not an elegant desktop client

Frequently Asked Questions

Does Avira Phantom VPN have ad blockers?

No, Avira Phantom VPN does not include ad blockers. It filters out malicious websites, but does not stop annoying ads. If you want to get rid of them, you need a separate tool.

Does Avira Phantom VPN work in China?

The number of VPNs that can be used in China is constantly changing. It is best to contact customer support and ask about the current situation.

Is there a free version of Avira Phantom VPN?

Yes, there is a free version of Avira Phantom VPN. You don’t have to register to use it, and you don’t even have to provide your email address.


Overall, Avira Phantom VPN is a good choice for users who want an easy-to-use VPN with affordable payment options. The Pro version also comes with unlimited data, covers many devices and has a decent no-logging policy that has AES 256-bit encryption for added security.

However, it falls down in terms of server space, upload and download speeds and customer service. It also offers limited log configurations for more experienced users.

All in all, Avira has a long way to go if it wants to compete with ExpressVPN or other top VPN providers. More server slots, sub-channeling capabilities and more effective ways to bypass geo-blocking would go a long way to levelling the playing field.

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